Fix broken Origin after update. Solving the error "Origin client is not running" when starting the game How to enable the origin

The modern gaming market in just a few years has almost completely changed its concept and smoothly switched to a digital market model. That is, all developers began to think about how to reduce costs and increase profits, while not reducing sales. Fortunately, they found such a solution, and today we can already see how various programs appear on the network, which are a digital store. One of the leading players in this area is Steam, but besides it, there are other attempts to create this kind of service. Today we will talk about an online store called Origin, which was created by the world famous game developer - Electronic Arts. In particular, we will try to solve the most common problems that cause the Origin program not to start.

What is this program?

Origin is a virtual game store that sells the company's products directly. It contains an assortment, news, all the necessary information, Personal Area user, database, etc. Any user can buy the product he is interested in with just a couple of mouse clicks and enjoy it at any time. True, unlike the giant of this market Steam, the project in question was released at a hurried pace and has a number of problems due to which quite often Origin does not start. Although there are few of them, it is still unpleasant when you want to play your favorite game, but you are not given access to your own database, which has been accumulating for a long time and on which money has been spent. Luckily, the problems are not that serious and are easy to fix.

Launch problems

Origin is a program that syncs with EA's main server and has great amount users. Because of this, various failures and errors may occur. But, as a rule, if Origin does not start precisely because of this, then it notifies the user and paints the whole problem. In such cases, it is better to wait a bit and run the program later.

The second startup problem is access denied. Many users have encountered such a problem and for a long time even EA themselves could not solve the problem of this format. The fact is that users entered their data, and the program simply refused to accept them. Even after the passwords were changed several times, the program still turned out that the problem due to which Origin did not start was hidden in the technical equipment of the program itself. Origin is unique in that it syncs with the standard Internet Explorer browser. To solve this problem, you simply need to launch Internet Explorer itself, go to the browser settings, find the "Certificates" tab and clear the cache. Then open the certificates themselves, find "verisign" and if this certificate is expired, simply delete it. Thus, you will eliminate the problem of not accepting your user data.

In addition to problems with the Origin program itself, there are also difficulties with launching some games, which we will now consider.

Trouble with Dragon Age Origins

Reasons why it won't start dragon age Origins, not so much, and most can be fixed with a simple reinstall of the game itself. True, there are more serious problems, for example, an increase in several times after several hours of active stay in the game. If you still encounter this problem, then the solution is to update the game through Origin. To do this, you need to check for game updates and install them. After that, the problem will disappear.

Another annoying situation that prevents Dragon from launching Age Origins, is an error when initializing PhysX. To get rid of this error, you must first uninstall PhysX, then download and install additional Driver Sweeper software. After that, you need to reinstall PhysX.

Battlefield 4 launch issue

Battlefield 4 is a state-of-the-art technology that has amazed the gaming community with its breakthrough in quality and performance. Many users encountered a number of problems due to which they could not enter the game, but, as it turned out, all these problems are solved in a simple way. The reason why Battlefield 4 Origin won't launch is because the game itself is tied to the computer hardware. And that doesn't apply to system requirements games, it's all about the drivers. Whatever the problem, it can be solved (in the case of this game) by simply updating the main software computer, which includes the Windows operating system itself. If you take care of this issue and update all the software components of your computer in time, then there will be no problems with the game.

Password recovery problem

There is another reason why the game is often Arkham Origins does not start, and the Origin program itself may refuse to work. This is a user data recovery issue. Why did we remember a third-party game? It's simple, this game had exactly the same problem, and its solution works great for Origin. In order not to get into this unpleasant situation, you just need to link additional means of communication to your profile, for example, a phone or social network. If you have all this, then there will definitely not be any problems with password recovery.

Other issues with Origin

In fact, the question of why Origin does not start is being asked more and more every day. The developers themselves have not prepared a stable technical basis for this type of digital trading, because of this, many users have a lot of problems that are associated not only with games, but also with payments, downloads and access problems. What is most interesting, they all somehow affect the launch of the program itself. If you encounter some unknown problems with the program launch and access, then do not forget that the program has an official website - www.origin.com, which works separately from the program itself and which has adequate technical support. After contacting the service through the site, any of your problems will be solved within 3 days. So when you run into any issues related to the Origin program, whether it's payment, downloads, or even account hacking, try to be as specific as possible about the problem, provide your contact details, and submit a request to the service.

Remember about security: the service will not require a password and login from your profile, but will immediately offer a solution to the situation.

Is not only a distributor computer games, but also a client for running programs and coordinating data. And almost all games require the launch to take place through the official client of the service. However, this does not mean that this process can be performed without problems. Sometimes an error may appear that the game will not start because the Origin client is also not running.

Very often, this error occurs in games that, in addition to Origin, have their own client. In this case, the procedure for their communication may be violated. Despite this, the most common problem is games Sims 4. It has its own client, and often when launching the game through a shortcut, an error in the launch procedure can occur. As a result, the system will require the launch of the Origin client.

The situation escalated after one of the updates, when the Sims 4 client was integrated into the game itself. Previously, there was a separate file in the folder to run the client. Now the system is experiencing startup problems much more often than before. In addition, launching the game through a direct application file, without first using the client, helped solve the problem.

As a result, in this situation there may be several main causes of the problem. Each of them needs to be analyzed specifically.

Reason 1: Single failure

In most cases, the problems lie in a one-time error of the client itself. To begin with, it is worth trying to understand superficially, the error can be a single one. The following activities should be carried out:

• To restart a computer. After that, very often some components of the registry and procedural chains begin to work as they should, and side processes will also be completed. As a result, this often helps to cope with the problem.
• Also, you should try to launch Sims not through a shortcut on the desktop, but through the source file, which is located in the game folder. It is possible that the shortcut has failed.
• Also, you can try to launch the game through the Origin client itself. It's worth going to "Library" and launch the game from there.

Reason 2: Client cache failure

If none of the above helps, then you should resort to other measures that can help the case.

Clearing the program's cache may be the most effective method. It is possible that the failure is caused by a problem with the entries in the temporary files of the system.

To do this, you will need to delete all files in folders at the following addresses:

C:\Users\[Username]\AppData\Local\Origin\Origin
C:\Users\[Username]\AppData\Roaming\Origin
C:\ProgramData\Origin

It is worth noting that folders can have the parameter "Hidden" and may not be visible to the user. After that, you should try to restart the game.

Reason 3: Required libraries are missing

Sometimes the problem may lie in the integration of two clients after an Origin update. If it all started right after the client downloaded some patch, it’s worth checking if everything is installed required libraries Visual C++. In which case they are located in the folder with the installed Sims 4 game at the following address:

[game folder]/_Installer/vc/vc2013/redist

You should try to install them and restart your computer. The procedure in this order may also come in handy: uninstall Origin, install libraries, install Origin.

If, when you run the installer, the system does not offer installation, saying that everything is already installed and working fine, you should select the option "Repair". Then the program will reinstall the components, fixing the damaged elements. After that, it is also recommended to restart the computer.

Reason 4: Wrong directory

Also, the problem may lie in the Sims client. In this case, you should try to reinstall the game with a choice of another directory.

Reason 5: Update

In some cases, a recent update to both the Origin client and the game itself can be the culprit. If problems were diagnosed after downloading and installing the patch, then you should try reinstalling the game. If this does not help, then you will simply have to wait for the next patch to come out.

Also, it will not be superfluous to report your problem to EA technical support. You can get information from them about when you can get a hotfix update, and simply find out if the update is really the problem. Technical support will always report if no one else complained about this problem, and then it will be necessary to look for the cause in another.

Reason 6: System problems

After all, problems may lie in the operation of the system. Most often, a similar cause can be diagnosed if this kind of failure to launch games in Origin is accompanied by any other problems in the system's performance.

• Viruses

  In some cases, a virus infection of a computer can indirectly affect the operation of some processes. There have been several reports that purging the system of viruses helped to deal with the problem. You should check your computer for viruses and carry out a complete cleaning.

• Poor performance

  High computer load in general is a very common cause of failure of a wide variety of systems. Including failure of communication between clients can be caused by this. It is worth optimizing your computer and cleaning it from garbage. Also, it will not be superfluous to clean the system registry.

• Technical breakdown

  Some users noted that after replacing the RAM sticks, the problem disappeared. In many cases it was claimed that the replaced devices were already old. So in some cases, this approach can help deal with the problem. Most likely, this is due to the fact that incorrectly working or old RAMs fail and process information incorrectly, which is why the game crashes.

Conclusion

There may be other reasons that cause such a failure, but they are individual. Here are listed and analyzed the most frequent and typical variants of events that caused the problem. Usually the described measures are enough to solve the problem.

Programmers have an unspoken law: If it works, don't touch it. However, many programs still require improvements and improvements, which almost always inevitably entail new problems. The same applies to the client. Often you may encounter the fact that after the next update, the application tightly stops working. And now neither play nor chat with friends. We need to solve the problem.

It should be mentioned right away that the problem at the moment on the official EA website still does not have a universal solution. Some methods help individual users, some do not. So within the framework of this article, all those ways of solving the problem that should be tried in an attempt to fix the problem will be considered.

It is very common for EA Support to receive reports of issues from users that end up being caused by various processes interfering with the Origin client. This case is no exception. After updating the program, some system tasks may begin to conflict with it, and as a result, either some process or the Origin client will fail.

To establish this fact, it is worth performing a clean boot of the computer. This implies starting the system in conditions where only the basic tasks necessary for the basic functioning of the OS are running.

It should be noted that normal use of the computer in this state will not work. A significant part of the processes and functions will be unavailable. It is only necessary to check the functionality of Origin, and also try to reinstall the client if there is still no result. After these steps, you need to enable all processes again by performing the steps listed above in reverse. It remains to restart the computer, and it will work as before.

Method 2: Clearing the Application Cache

The next possible cause of a client malfunction is a software update error. There are many possible reasons why this happened. To solve this problem, it is worth clearing the entire cache of the program and restarting it.

To begin with, it is worth trying to delete only the folders with the application cache. They are located at:

It's important to note that AppData is a hidden folder, so it might not be visible. You can read about how to show hidden directories in a separate article.

It is worth completely deleting these folders, and then try to run the application again. Usually Origin will again prompt you to confirm the license agreement, it may start to re-update.

If the action did not work, then you should try to perform a complete clean reinstallation. You can uninstall the program in any convenient way - through the Unins file, using the uninstaller built into the OS, or special programs like .

After removal, it is worth cleaning up all possible traces that remain after the removal of the main program. It is worth checking the following addresses and deleting all folders and files related to Origin there:

C:\Users\[Username]\AppData\Local\Origin\
C:\Users\[Username]\AppData\Roaming\Origin\
C:\ProgramData\Origin\
C:\Program Files\Origin\
C:\Program Files (x86)\Origin\

After that, you should restart your computer and try installing the client again.

If this does not help, then it is worth trying to perform all these actions in the clean start mode of the system, as described above.

As a result, if the matter was really in an incorrectly performed program update or an error in the cache files, then after these manipulations everything should work.

Method 3: Flushing the DNS Cache

When working with the Internet from one provider and equipment for a long time, the connection may start to fail. During use, the system automatically caches everything that the user does on the network - materials, IP addresses and other very different data. If the cache size begins to take on a huge size, then the connection may begin to cause various troubles with unstable operation. This may also affect the process of downloading an update for Origin, as a result of which the program will be corrupted.

To solve the problem, you need to flush the DNS cache.

The procedure described below is relevant for Windows 10. To perform the operation, you must have administrator rights and enter console commands without case sensitive errors. The easiest way is to simply copy them.

It is important to understand that now pages on the Internet may take a little longer to load, some form filling data and various saved network settings will be lost. But in general, the quality of the connection will improve. Now it's worth trying to do a clean reinstall of Origin again. If a really congested network was causing problems when trying to update, then this should help.

Method 4: Security check

Some computer protection tools can be overly suspicious and convenient occasion block certain processes of the client and its updates. Most often, this applies to the last task, since it involves downloading materials from the Internet with their instant installation. Some protection systems in enhanced mode may perceive such actions as the activity of something malicious, and therefore block the procedure completely or partially.

In the second case, it may just happen that certain components will not be installed, but the system may assume that everything is in order. And the program will not work in a natural way.

There is only one solution here - try to check the computer protection programs and add the Origin client to the exceptions. It should be understood that not always the firewall can stop terrorizing the program, even if it is included in the list of exceptions. In this case, you should also try to reinstall the program in a disabled system.

On our site you can learn in detail about how to add files to exclusions in antiviruses, and others.

Of course, in this case, it is worth observing the appropriate precautions. You should make sure that the Origin client installer is downloaded from the official site and is not a fake simulator.

If the process is not blocked by security systems, then you should also check for malware. It can purposefully or indirectly block the connection, which can interfere with both updating and obtaining version confirmation.

If your computer has its own powerful protection systems, you should try to scan all disks in enhanced mode. If there is no such protection on the computer, the following article may help:

C:\Windows\System32\drivers\etc

First you need to check that the file is in the singular. Some viruses can rename the default hosts and take its place.

You also need to check the weight of the file - it should be no more than 3 KB. If the size is different, this should make you think.

After that, you should open the file. In this case, a window will appear with a choice of a program in order to open hosts. Need to choose "Notebook".

This will open a text file. Ideally, it should have only text at the beginning explaining the purpose of the file (each line starts with a # character). You should check the further list of lines with IP addresses. It would be best if there were no records at all. Some pirated products may include their entries there in order to correct the software's attempt to connect to authentication servers. It is important to be aware of this and not remove the excess.

If you had to make adjustments, you should save the changes and close the document. After that, you need to go back to "Properties" file and check the box next to the parameter "Only reading" so that no process makes adjustments here again.

Method 5: Optimize your computer

Technically, the failure of the update or the update check procedure may be due to the fact that the task was performed on an overloaded computer. So you should try to optimize the system and try again.

To do this, you must first terminate all unnecessary processes and clear the system memory. It will also not be superfluous to clear as much free space as possible both on the root drive (where the system is installed) and on the one where the Origin client is installed (if it is not on the root drive). Usually, if the program does not have enough space when installing an update, then it notifies you of this, but there are also exceptions. You also need to get rid of junk and clean the registry.

Method 6: Fixing the incompatibility

Finally, Windows' built-in file incompatibility fixer can help.

If the desired result is achieved and the program starts working properly, you can close the troubleshooting window and continue using Origin.

Method 7: The last method

If none of the above helps, then it should be recognized that the problem lies in the discrepancy between the code of the updated program and the OS. Often this happens after both the client and the operating system have been updated at about the same time. In this case, it is recommended to perform a full formatting of the system. Most users report that this helps.

It is worth noting that often the problem is typical for cases when a pirated version of Windows is used on the computer. It is important to understand that when hacking such complex software, even without making additional changes, the code still suffers, and pirates work much less stable and worse than the license. Owners licensed versions OS most often report that the problem with Origin is solved by the methods described above and it does not reach formatting.

Conclusion

EA tech support is currently struggling to resolve this issue. It is known that as of late July 2017, all collected statistics and data about the problem have been transferred to the client's dedicated developer department, and a global fix for the problem will be expected. It is worth waiting and hoping that it will be soon and effective.

Wednesday, January 9, 2019

Sometimes the download and installation process freezes, or installed games do not start. Follow the steps below to fix issues with Origin games and keep playing.

If the game doesn't load

If your game won't load, try loading it in safe mode.

If you are using a PC and your downloads are stuck at 4 GB, it is possible that the problem is due to formatting your hard drive. Some hard drives are formatted in the FAT32 file system, which may cause problems with files larger than 4 GB.

To find out the file system of your hard drive, follow the instructions below:

1. Click on menu "Start" on the Windows taskbar.
2. Find "This computer".
3. Right-click on this item and select "Control".
4. Select "Disk Management".

You will see all your drives, their partition size and format (for example, (C:)XXGBNTFS or FAT32). If you have a second hard drive, check its format.

For further assistance, contact your PC manufacturer.

PC

1. Close the Origin client
2. open "Control Panel"(it can be found by keywords "control panel" in start menu).
3. Click "Uninstalling a program" under the heading "Programs".
4. Press origin and select Delete.

Try running Origin as administrator:

1. Close the Origin client
2. Right-click the Origin client shortcut on your desktop (or in the Origin folder if there is no shortcut on your desktop) and select "Run as administrator".

This will launch the Origin client as an administrator, which will allow you to install the game.

Try changing your User Account Control settings:

1. Close the Origin client
2. Click on the button Windows and type "UAC" in the search bar.
3. In the window that appears "User Account Control Settings" lower the slider (by pressing and holding it) to the minimum allowable level.
4. Click "OK" at the bottom of the window.
5. Open the Origin client and try again install game by clicking "Install".

If the game cannot be installed, get more help.

Mac

Try reinstalling Origin:

1. Close the Origin client
2. open Finder.
3. Open folder "Programs".
4. Drag origin in basket or right-click on the icon and select "Move to Trash".
5. Right click on basket and choose "Empty trash".
6. , then try to install the game.

Try running the .dmg file:

1. Close the Origin client and other non-essential programs.
2. Click "Jump"on the menu Finder at the top of the screen.
3. Select "A computer".
4. open Macintosh HD > Libraries > Application Support > Origin > DownloadCache.
5. Locate the folder of the game you are trying to install and look for the file with the extension .dmg.
6. Open file with extension .dmg. In this way, you will launch the game in the same way as launching from a disk.
   • If an error occurs during launch or you cannot find a .dmg file, the game will not work.
   • Empty the folder DownloadCache by dragging files to basket. Restart the Origin client and restart the download.

Games won't launch on Origin? The "Repair" option will check the installation files and automatically download any replacement or missing files. If corrupted files are found, they will be re-downloaded and replaced.

You can use Origin in Game to surf the web, chat with people on your friends list, view online help, and even broadcast to Twitch - all without leaving the game.

Everything you need to know about the Origin in Game setup, including using the in-game screen in macOS Mojave (September 2018 Update).

How to activate "Origin in the game"?

Turn on "Origin in game" to get the most out of your game:

1. Launch the Origin client and sign in to your account EA.
2. Click on the Origin menu button and select Application settings.
3. Go to the tab Origin in-game screen.
4. Use the switch On/Off to turn "Origin in game" on or off.

Here you can also optionally change other Origin in Game options.

Excellent! How to use "Origin in the game"?

If you are in the game hold the Shift key and press F1 to open Origin in Game You can change the keyboard shortcut from Shift+F1 to other shortcuts in the Origin in Game options.

Select the option you want to use by clicking on the icon at the bottom of the screen.

If you're playing a game that only supports a keyboard or gamepad, you'll still need a mouse in the Origin in Game interface.

Can you check the frame rate?

Yes, you certainly may! Origin can monitor and display frame rates so you always know how your system is performing.

Do you want to enable frame rate display?

1. Launch Origin.
2. Click on the button origin at the top of the menu.
3. open Application settings.
4. Go to the tab origin in game
5. under the heading During the game choose whether or not to show the frame rate.

How do I invite friends to my multiplayer game?

There are two ways to do this:

• Right-click on a friend's name and select the menu item View account to see what he's playing.
• Start the game and click Shift+F1 to open Origin in Game. Click the icon Friend at the bottom of the screen to open your friends list. Right-click on a friend's name and select the menu item Invite to game.
  • A friend will have a pop-up window with a button Join.

Received an invitation from a friend to another game? Accept or decline the invitation by pressing Y or N. You have 10 seconds to change your mind before the current game is closed and a new one starts.

This feature is available for most games on Origin.

"Origin in game" on macOS

The new Mojave operating system for Mac includes new and improved user security features, including System Integrity Protection (SIP). SIP works with third-party applications and protects them from unauthorized exploitation of vulnerabilities or interference (for example, code injection).

Unfortunately, due to SIP, the in-game "Origin in Game" screen does not currently work under the Mojave operating system. But you can temporarily disable SIP to use Origin in Game on Mac computers.

Here's how to disable SIP:

1. Restart your computer.
2. Hold down the keys while rebooting. Command+R to start recovery mode.
   • You will understand that you did everything right if you see the macOS utilities.
3. Click Utilities on the top panel menu.
   • Do not select the "Disk Utility" section in the middle of the screen.
4. Select Terminal.
5. Enter csrutil disable.
6. Click return or Enter on keyboard.
7. Restart your computer for the changes to take effect.

If you want to enable SIP, do the same, just enter csrutil enable in the terminal.

We will update the article as soon as there is a more reasonable solution.

Everything you need to know about streaming with Origin.

Origin makes streaming easy and simple game process so you can show your skills to other players from all over the world.

I want to stream my game on Twitch

1. Start the game.
2. Call "Origin in game" by pressing Shift+F1(or your own keyboard shortcuts).
3. Click Broadcast the game.
4. Sign in with your Twitch profile or create a new one.

After logging in, you will be able to adjust the volume, broadcast resolution, frame rate and image quality in the advanced settings.

When you start streaming, a special bar will appear at the top of the Origin in Game screen to show you are connected and streaming. The panel also displays the current number of viewers.

If you don't want to know how many eyes are watching your game, you can hide the viewer counter in advanced settings.

If you're having issues with Twitch, check out the Twitch.TV Help Center.

What about streaming my games from Steam?

1. Launch Origin and select Add game. Click Adding games manually and select the Steam application (for example: C:\Program Files (x86)\Steam\steam.exe). Click Open to add Steam.
2. open Application settings and select the tab "Origin in the game".
   • Make sure you select the setting Enable "Origin in game".

With these default settings configured, follow these steps when launching Steam games.