Age of Empires IV won't start? Solving the most common problems. Age of Empires not starting? Game slows down? Flies out? Glitchy? Solving the most common problems Age of empires won't start

Unfortunately, there are flaws in games: brakes, low FPS, crashes, freezes, bugs and other minor and not very errors. Often problems begin before the game even starts, when it won't install, won't load, or won't even download. Yes, and the computer itself is sometimes weird, and then in Age of Empires: Definitive Edition, instead of a picture, there is a black screen, control does not work, no sound is heard, or anything else.

What to do first

1. Download and run the world famous CCleaner(download from a direct link) is a program that will clean your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
2. Update all drivers in the system using the program Driver Updater(download via direct link) - it will scan your computer and update all drivers to the latest version in 5 minutes;
3. Install the program WinOptimizer(download from a direct link) and turn on the game mode in it, which will end useless background processes during game launch and increase performance in the game.

The second thing to do if you encounter any problems with Age of Empires: Definitive Edition is to check the system requirements. In a good way, you need to do this even before the purchase, so as not to regret the money spent.

Age of Empires: Definitive Edition minimum system requirements:

Windows 10, 1.8 Ghz+ Dual Core, 4 GB RAM, 1 GB, 11 Intel HD 4000, Keyboard

Every gamer should at least have a little understanding of the components, to know why a video card, processor and other things are needed in the system unit.

Files, drivers and libraries

Almost every device in a computer requires a set of special software. These are drivers, libraries and other files that ensure the correct operation of the computer.

It's worth starting with the drivers for the video card. Modern graphics cards are produced by only two large companies - Nvidia and AMD. Having found out which product spins the coolers in the system unit, we go to the official website and download the package of fresh drivers:

A prerequisite for the successful functioning of Age of Empires: Definitive Edition is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to easily and quickly download the latest drivers and install them with one click:

If Age of Empires: Definitive Edition does not start, we recommend that you try disabling your antivirus or put the game in antivirus exclusions, and also check the system requirements again and if something from your build does not match, then improve your PC if possible, purchasing more powerful components.

Age of Empires: Definitive Edition has black screen, white screen, color screen. Solution

Problems with screens of different colors can be roughly divided into 2 categories.

Firstly, they are often associated with the use of two video cards at once. For example, if your motherboard has an integrated video card, but you are playing on a discrete one, then Age of Empires: Definitive Edition may run on the built-in one for the first time, while you will not see the game itself, because the monitor is connected to a discrete video card.

Secondly, color screens happen when there are problems with displaying the image on the screen. This can happen for various reasons. For example, Age of Empires: Definitive Edition cannot work through an outdated driver or does not support a video card. Also, a black / white screen may be displayed when working at resolutions that are not supported by the game.

Age of Empires: Definitive Edition crashes. At a certain or random moment. Solution

You play for yourself, play and here - bam! - everything goes out, and now you have a desktop without any hint of the game. Why is this happening? To solve the problem, it is worth trying to figure out what the nature of the problem is.

If the crash occurs at a random point in time without any pattern, then with a probability of 99% we can say that this is a mistake of the game itself. In this case, fixing something is very difficult, and it is best to just put Age of Empires: Definitive Edition aside and wait for the patch.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash. In addition, you can download the Age of Empires: Definitive Edition save and bypass the departure point.

Age of Empires: Definitive Edition freezes. The picture freezes. Solution

The situation is about the same as with crashes: many freezes are directly related to the game itself, or rather, to the developer's mistake when creating it. However, a frozen picture can often become a starting point for investigating the deplorable state of a video card or processor.

So if the picture in Age of Empires: Definitive Edition freezes, then use the programs to display statistics on the loading of components. Perhaps your video card has long exhausted its working life or the processor is heating up to dangerous temperatures?

The easiest way to check the loading and temperatures for the video card and processors is in the MSI Afterburner program. If desired, you can even display these and many other parameters on top of the Age of Empires: Definitive Edition image.

What temperatures are dangerous? Processors and video cards have different operating temperatures. For video cards, they are usually 60-80 degrees Celsius. The processors are slightly lower - 40-70 degrees. If the processor temperature is higher, then you should check the condition of the thermal paste. It may have dried out and needs to be replaced.

If the video card is heating up, then you should use the driver or the official utility from the manufacturer. You need to increase the number of revolutions of the coolers and see if the operating temperature drops.

Age of Empires: Definitive Edition is slow. Low FPS. Frame rate drops. Solution

With slowdowns and low frame rates in Age of Empires: Definitive Edition, the first step is to lower the graphics settings. Of course, there are a lot of them, so before reducing everything in a row, you should find out exactly how certain settings affect performance.

Screen resolution. In short, this is the number of points that make up the picture of the game. The higher the resolution, the higher the load on the video card. However, the increase in load is negligible, so reducing the screen resolution should only be the very last resort, when everything else does not help.

Texture quality. Typically, this setting determines the resolution of texture files. Decrease the quality of textures if the video card has a small amount of video memory (less than 4 GB) or if you are using a very old hard drive with a spindle speed of less than 7200.

Model quality(sometimes just details). This setting determines which set of 3D models will be used in the game. The higher the quality, the more polygons. Accordingly, high-poly models require more processing power of the video card (not to be confused with the amount of video memory!), which means that this parameter should be reduced on video cards with a low core or memory frequency.

Shadows. They are implemented in different ways. In some games, shadows are created dynamically, that is, they are calculated in real time every second of the game. Such dynamic shadows load both the processor and the video card. In order to optimize, developers often abandon the full rendering and add a pre-render of shadows to the game. They are static, because in fact they are just textures that are superimposed on top of the main textures, which means they load memory, and not the core of the video card.

Often, developers add additional settings related to shadows:

• Shadow Resolution - determines how detailed the shadow cast by the object will be. If the game has dynamic shadows, then it loads the core of the video card, and if a pre-created render is used, then it “eats” the video memory.
• Soft shadows - smoothing out bumps on the shadows themselves, usually this option is given along with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.

Smoothing. It allows you to get rid of ugly corners at the edges of objects by using a special algorithm, the essence of which is usually to generate several images at once and compare them, calculating the most “smooth” image. There are many different anti-aliasing algorithms that differ in their level of impact on the performance of Age of Empires: Definitive Edition.

For example, MSAA works head-on, creating 2, 4, or 8 renders at once, so the frame rate is reduced by 2, 4, or 8 times, respectively. Algorithms such as FXAA and TAA operate a little differently, achieving a smooth image by calculating only the edges and using some other tricks. Because of this, they do not reduce performance as much.

Lighting. As in the case of anti-aliasing, there are different algorithms for lighting effects: SSAO, HBAO, HDAO. All of them use the resources of the video card, but they do it differently depending on the video card itself. The fact is that the HBAO algorithm was promoted mainly on video cards from Nvidia (GeForce line), so it works best on the “green” ones. HDAO, on the other hand, is optimized for AMD graphics cards. SSAO is the simplest type of lighting, it consumes the least resources, so in case of slowdowns in Age of Empires: Definitive Edition, it is worth switching to it.

What should be lowered first? Shadows, anti-aliasing, and lighting effects are usually the most stressful, so it's best to start with them.

Often gamers themselves have to deal with the optimization of Age of Empires: Definitive Edition. For almost all major releases, there are various related and forums where users share their ways to improve productivity.

One of them is a special program called WinOptimizer. It is made specifically for those who do not want to manually clean up the computer from various temporary files, delete unnecessary registry entries and edit the startup list. WinOptimizer will do this for you, as well as analyze your computer to find ways to improve application and game performance.

Age of Empires: Definitive Edition lags. Big game delay. Solution

Many people confuse "lag" with "lag", but these problems have completely different causes. Age of Empires: Definitive Edition slows down when the frame rate at which the image is displayed on the monitor decreases, and lags when the delay when accessing the server or any other host is too high.

That is why "lags" can only be in network games. The reasons are different: bad network code, physical distance from servers, network congestion, incorrectly configured router, low Internet connection speed.

However, the latter is the least common. In online games, communication between the client and the server occurs by exchanging relatively short messages, so even 10 MB per second should be enough for the eyes.

There is no sound in Age of Empires: Definitive Edition. Can not hear anything. Solution

Age of Empires: Definitive Edition works, but for some reason does not sound - this is another problem that gamers face. Of course, you can play like that, but it's still better to figure out what's the matter.

First you need to determine the scope of the problem. Where exactly is there no sound - only in the game or in general on the computer? If only in the game, then perhaps this is due to the fact that the sound card is very old and does not support DirectX.

If there is no sound at all, then the matter is definitely in the computer settings. Perhaps the sound card drivers are not installed correctly, or maybe there is no sound due to some specific error of our favorite Windows OS.

Controls do not work in Age of Empires: Definitive Edition. Age of Empires: Definitive Edition does not recognize a mouse, keyboard, or gamepad. Solution

How to play if it is impossible to control the process? The problems of supporting specific devices are out of place here, because we are talking about familiar devices - keyboard, mouse and controller.

Thus, errors in the game itself are practically excluded, almost always the problem is on the user's side. You can solve it in different ways, but, one way or another, you will have to turn to the driver. Usually, when you connect a new device, the operating system immediately tries to use one of the standard drivers, but some models of keyboards, mice, and gamepads are not compatible with them.

Thus, you need to find out the exact model of the device and try to find exactly its driver. Often, devices from well-known gaming brands come with their own software kits, since the standard Windows driver simply cannot ensure the correct operation of all the functions of a particular device.

If you don’t want to look for drivers for all devices separately, you can use the program Driver Updater. It is designed to automatically search for drivers, so you only need to wait for the scan results and download the necessary drivers in the program interface.

Quite often, slowdowns in Age of Empires: Definitive Edition can be caused by viruses. In this case, there is no difference how powerful the video card is in the system unit. You can check your computer and clean it of viruses and other unwanted software using special programs. For example NOD32 . The antivirus has proven itself from the best side and has received the approval of millions of users around the world.

Suitable for both personal use and small businesses, ZoneAlarm is able to protect a computer running Windows 10, Windows 8, Windows 7, Windows Vista and Windows XP from any attack: phishing, viruses, malware, spyware and other cyber threats . New users are given a 30-day free trial.

Nod32 is an antivirus from ESET, which has received many awards for its contribution to the development of security. Versions of anti-virus programs for both PC and mobile devices are available on the developer's website, a 30-day trial version is provided. There are special conditions for business.

Age of Empires: Definitive Edition downloaded from torrent does not work. Solution

If the distribution kit of the game was downloaded via torrent, then in principle there can be no guarantees of work. Torrents and repacks are almost never updated through official applications and do not work over the network, because in the course of hacking, hackers cut out all network functions from games, which are often used to check the license.

Using such versions of games is not only inconvenient, but even dangerous, because very often many files have been changed in them. For example, to bypass protection, pirates modify an EXE file. However, no one knows what else they do with it. Maybe they embed self-executing software. For example, which, when the game is first launched, will be integrated into the system and will use its resources to ensure the well-being of hackers. Or, giving access to the computer to third parties. There are no guarantees and there cannot be.

In addition, the use of pirated versions is, according to our publication, theft. The developers have spent a lot of time creating the game, investing their own money in the hope that their offspring will pay off. And every work must be paid.

Therefore, if you encounter any problems with games downloaded from torrents or hacked using certain means, you should immediately remove the “pirate”, clean your computer with an antivirus and a licensed copy of the game. This will not only save you from dubious software, but also allow you to download updates for the game and receive official support from its creators.

Age of Empires: Definitive Edition throws an error about a missing DLL file. Solution

As a rule, problems associated with the absence of DLLs occur when starting Age of Empires: Definitive Edition, however, sometimes the game can access certain DLLs in the process and, without finding them, crash in the most impudent manner.

To fix this error, you need to find the required DLL and install it on the system. The easiest way to do this is with a program. DLL fixer, which scans the system and helps you quickly find missing libraries.

If your problem turned out to be more specific, or if the method described in this article did not help, then you can ask other users in our "" section. They will promptly help you!

Thank you for your attention!

Year of issue: 2018
Genre: Strategy, Real-Time, Command
Developer: Forgotten Empires
Publisher: Microsoft Studios
Platform: PC
Publication type: Repack
Interface language: Russian English
Voice language: English
Medicine: Sewn in (CODEX)

System requirements:
OS: Windows 10 64-bit (1607 or newer)
CPU: 1.8 Ghz+ Dual Core or greater i5 or AMD equivalent
RAM: 4GB RAM
video card: Nvidia GTX 650; AMD HD5850
DirectX: Version 11
Disk space: 20 GB
Sound card: DirectX compatible soundcard

Description: Welcome to history!

A strategy game with a rich 20-year history, returns to Windows 10 in a new, complete form. Age of Empires: Definitive Edition is an officially released game with a modern look, new visuals and many new features.

Game features:
Players in this epic game will be able to build and conquer empires. Enjoy over 40 hours of updated company content with new storytelling and pacing.
New graphics and sound bring the story to life. Experience 4K visuals and an orchestral soundtrack.
Build empires and prepare for battle. Up to 8 players can play online with exciting new features and modes.

The game only works on Windows 10 x64, build 1607 and higher (yes, it won't run on 7 and 8);
You must have the Windows Store, Xbox and Xbox Identity applications installed, Hyper-V virtualization turned on and Hyper-V virtualization turned off, otherwise the medicine will not work;
Run the game strictly from the Start menu (a separate Age of Empires: Definitive Edition shortcut should be created, not in the R.G. Mechanics folder).
Who crashes into the menu - turn off the Internet connection before starting the game.
The game does not run on LTSB builds of Windows.

Instructions from bastabro:
After installation, the Start menu may not have a shortcut. Or the game does not start from the shortcut.
What to do?

1. Click on "Start" and type:
2. Click on "Using developer features"
3. In the window that opens, click on "", and wait until the necessary files are installed.
4. Go to the folder with the game and there run the file "" on behalf of the Administrator.
5. In my "Start" shortcut should appear "AoE DE". (It can be dragged to the desktop)

If the game crashes after a couple of seconds in the menu.
1. Click on "Start" and write ""
2. In the window that opens, click " "
3. In the new window, right-click on "Rules for outgoing connections" - "

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Review

Having trouble with Age of Empires: Definitive Edition? Don't worry! We will help you deal with them. To get the best experience from Age of Empires: DE, follow the tips in this guide. There are three categories of advice:

Troubleshooting common problems

Unable to download/install/launch the game.

Some users are having issues downloading and installing Age of Empires: DE, or after launching the app and starting the game. If you encounter them, please go to the appropriate section below and follow the recommended steps. If the problem persists, follow the instructions below and let us know.

App won't download or install after download.

1. 1. Restart the Microsoft Store app.
      • Start with this and then try downloading or installing again.
   2. Check system requirements.
      • Make sure your PC (including Windows 10 version) is up to date to start the game.
        • If necessary, update Windows 10. Instructions can be found.
        • Some members of the Windows Insider Program using preview builds of Windows or Insider editions may not experience the game correctly. We will post recommendations as soon as we find a way to fix the issues.

App crashes and redirects to Microsoft Store (Error 0x803F8001).

Often times, installing another app from the Microsoft Store fixes problems running Age of Empires: DE. This solution has helped many users who faced the error 0x803F8001.

1. 1. Install any free app from the Microsoft Store.
      • Open Microsoft Store appand click on your profile picture in the upper right corner.
      • If you are logged into multiple accounts, get out of all, except for the one used to purchase Age of Empires: Definitive Edition.
      • Then download from Microsoft Store and install any free app(eg Age of Empires: Castle Siege or Microsoft Ultimate Word Games).
      • When the installation is complete, go to My Library page in the Microsoft Storeand launch Age of Empires: Definitive Edition.

It crashes shortly after launch or when trying to start the game.

This problem can be solved in several ways. Try the following in order:

The game launches, but the message "Sign in" or "Unable to sync with Xbox Live" appears on the home screen.

Some users have gotten around account issues by logging into Xbox Live from another app before launching Age of Empires: DE. Try the following in order:

Other common problems

Problems occur when trying to minimize the game window.

• Make sure apps are allowed to run in the background. To do this, find the "Background apps" menu in Windows 10 settings. Make sure the "Allow apps to run in the background" setting is enabled, just like the corresponding setting for Age of Empires: Definitive Edition.

The game is lagging or crashing.

Age of Empires: DE runs well on any PC that meets the minimum requirements, but some game settings may affect performance differently. If you experience performance issues, follow the steps below in order. For more information, see How to get the best Age of Empires: Definitive Edition experience.

1. 1. Check system configuration. Make sure your computer is compliant.
   2. Set the recommended screen settings.
      • "Display Options".
      • Select .
      • Select recommended resolution.
   3. Close background applications. If your system meets the minimum requirements, there may be too many background applications running. Close other applications before launching Age of Empires: DE in order for the game to run correctly on your system.
   4. Reduce the population limit. On some computers, a large amount of population in the game can cause performance issues. Try choosing a standard population limit (50). If the game works correctly, you can increase the limit.
   5. Reduce the number of players in your game. The more participants in the game, the larger the population, in addition, each player adds to the load on the network connection. Start by playing 1v1 against the computer, then gradually increase the number of participants and players to determine the limit for your computer and network connection.
   6. Choose your region when creating a multiplayer lobby. Perhaps the distance allows you to test the feelings, but it does not affect the network connection too well.
      • The colored bars in the multiplayer lobby will help you identify players who are having network connection issues.

Nothing helped, or there is no answer to the right question

If none of the above solutions helped you get rid of the problem, please contact us. We will solve it faster if we get as much information as possible. Below is a list of the steps you will need to take.

How to report a problem to the developers of Age of Empires: DE

4.Report an issue to the Windows Feedback Hub(or vote "yes" if this problem is already described).

• Launch the Windows Feedback Hub.
  • Click Win+Fto open the Feedback Hub (or type "feedback" in the search bar on the Windows 10 taskbar and select Feedback Hub).

1. 1. • If you have a bug code or description, type it into the Feedback Hub search bar - someone may have already reported it.
      • If about the problem knownwe are already working on a solution. Click"Vote for". This will help us understand how many users are experiencing the issue.
        • If about the problem unknown, click "Add new review"and fill in all required fields. When filling out the feedback form, include the name of the game in the "Summarize the problem" field and describe the steps to reproduce the problem in the "Tell us more details" field. This will help us find your feedback.

Thank you for helping make Age of Empires: DE better for everyone!

How to get the best gaming experience on Windows 10

To get the most out of Windows 10, make sure you have the latest version of Windows 10 installed and your Xbox Live account is active.

• • Update Windows 10.
    1. Click on the search bar on the Windows taskbar.
    2. Enter "Options" and press Enter.
    3. Select menu "Update and Security".
    4. Check if there are updates.
    5. Restart your computer.

• • Enable Game Mode on Windows 10.
    1. Learn how to get the best performance from Age of Empires: Definitive Edition in the Help article Using Game Mode while playing on PC.

• • Buy Age of Empires: Definitive Edition for Windows 10.
    1. Make sure you're signed in on your Windows 10 device with the account you want to buy the game with. To verify your account, launch the Microsoft Store app and click your profile picture in the top right corner. If necessary, log out of this account and log in to the desired one.
    2. In the Microsoft Store app, find Age of Empires: Definitive Edition.You can also go to this page . Please make sure you are logged into the correct account before proceeding.
    3. Click the button "Buy"and follow the required steps to complete your purchase.
    4. Use your settings and Xbox account when playing Age of Empires: Definitive Edition. To do this, first launch the Xbox app for Windows 10.
    5. In the search bar on the taskbar, type Xbox.
    6. Sign in with the account you use with Xbox.
    7. Learn more in the Benefits of Launching the Xbox App While Playing Game on Windows 10 article.

For more help with Windows 10 games, visit the Xbox Support for Windows 10 page.

How to get the best Age of Empires: Definitive Edition experience

Close other applications before starting Age of Empires: Definitive Edition. This will provide the best game performance.

Network usage

Make sure your connection is suitable for online play. Your computer will be communicating with several other computers in different parts of the world, so make sure your network is ready for this load.

1. 1. Minimize the number of devices using the same network ports.
   2. Close other programs that need to access the Internet (browser, other games, etc.).
   3. Before starting Age of Empires: Definitive Edition, make sure the following ports are open or forwarded in your firewall or network device:
      • port 3478 (UDP and TCP),
      • port 5222 (UDP and TCP).

These steps will help you minimize transmission delays and make online gaming more enjoyable. You can also define your device as a server for online play and thus avoid most problems.

New opportunities

Age of Empires: Definitive Edition contains many quality changes compared to the original version. Here are just a few of the benefits of the redesigned gameplay for you to experience:

• • Right-click on empty farms to sow fields
  • Hold A while right-clicking to make selected units attacked on the move!
  • Grow the economy by giving peasants jobs with the push of a button "Inactive Peasants"!

Multiplayer Lobby

In the multiplayer lobby, you will see a "Ping" column. This indicates the quality of the network connection with the host and other players in the multiplayer lobby.

• • Green color indicates excellent connection quality.
  • Yellow indicates a normal connection.
  • Red means that the game may experience network problems.

If all players have a great connection to the host but not too good to each other, the host can act as a dedicated server. To do this, select the appropriate option in the game settings. Please note that if you set this parameter during a game session, the host will log out of the game and it will end for all participants.

Screen resolution

High resolution can adversely affect performance. To change it, do the following:

1. 1. Right click on the desktop and select "Display Options".
   2. Select recommended resizing of text, apps, and other elements.
   3. Select recommended resolution.

Please be aware that this setting affects the performance of Age of Empires: Definitive Edition and may result in framerate drops if set above the recommended value.

Game speed

1. 1. IN main menu select "Options" → "Settings" → "Speed"(left).
   2. Select the desired game speed.

Scaling

Age of Empires: Definitive Edition adds a Zoom option. By changing the scale of the map, players will be able to better assess the situation. To change this setting, do the following:

1. 1. IN main menu select "Options" → "Settings" → "Scaling".
   2. Select the desired scaling value.

By expanding the viewable area, you will increase the number of objects on the screen. Please note that this may cause performance issues.

Do you have any questions?

If you're experiencing issues with Xbox Live or Windows 10, please visit the Xbox Support for Windows 10 page. You can also visit our forum at and discuss any issues with the community.

If you experience that Age of Empires: Definitive Edition slows down, crashes, Age of Empires: Definitive Edition won't start, Age of Empires: Definitive Edition won't install, controls don't work in Age of Empires: Definitive Edition, no sound, pop-ups errors, saves not working in Age of Empires: Definitive Edition – we offer you the most common ways to solve these problems.

First, check if your PC meets the minimum system requirements:

• OS: Windows 10 64bit
• Processor: 1.8GHz+ Dual Core or i5 or AMD equivalent
• Memory: 4 GB
• Video: Intel HD 4000; nVidia GT 430 or GT 425M; AMD: Radeon HD 5500
• DirectX 11
• HDD: 20 GB free space

Be sure to update your video card drivers and other software

Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not solved by installing the current version.

It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of bugs not found and not fixed.

Do not forget that games often require the latest version of DirectX to be installed, which can always be downloaded from the official Microsoft website.

Age of Empires: Definitive Edition won't launch

Many problems with launching games happen due to incorrect installation. Check if there were any errors during the installation, try to uninstall the game and run the installer again, after disabling the antivirus - often the files necessary for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.

It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions of Windows.

Age of Empires: Definitive Edition is slow. Low FPS. Logs. Friezes. hangs up

First - install the latest drivers for the video card, this FPS in the game can rise significantly. Also check the computer's load in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the settings responsible for post-processing. Many of them consume a lot of resources and disabling them will significantly increase performance without greatly affecting the quality of the picture.

Age of Empires: Definitive Edition crashes to desktop

If Age of Empires: Definitive Edition often crashes to your desktop, try lowering the graphics quality to start solving the problem. It is possible that your computer simply does not have enough performance and the game cannot work correctly. It is also worth checking for updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.

Black screen in Age of Empires: Definitive Edition

More often than not, the problem with the black screen is an issue with the GPU. Check if your graphics card meets the minimum requirements and install the latest drivers. Sometimes a black screen is the result of insufficient CPU performance.

If everything is fine with the hardware, and it meets the minimum requirements, try switching to another window (ALT + TAB), and then return to the game window.

Age of Empires: Definitive Edition is not installed. Installation stuck

First of all, check if you have enough HDD space for installation. Remember that the setup program requires the advertised amount of space plus 1-2 gigabytes of free space on the system drive to run correctly. In general, remember the rule - the system drive should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.

Installation problems can also occur due to lack of Internet connection or its unstable operation. Also, do not forget to suspend the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.

Saves not working in Age of Empires: Definitive Edition

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a folder of documents, which is located separately from the game itself.

Controls not working in Age of Empires: Definitive Edition

Sometimes the controls in the game do not work due to the simultaneous connection of several input devices. Try disabling the gamepad, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If the gamepad does not work for you, then remember that only controllers that are defined as Xbox joysticks officially support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound not working in Age of Empires: Definitive Edition

Check if the sound works in other programs. After that, check if the sound is turned off in the settings of the game itself and if the sound playback device is selected there, to which your speakers or headset are connected. Next, while the game is running, open the mixer and check if the sound is muted there.

If you are using an external sound card, check for new drivers on the manufacturer's website.

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